It will be important therefore to respect their privacy as we well as appreciate their needs at First Flight Tickets . All the times we ensure that the information of our users is protected as much as possible. The following document shows the Privacy Policy of how and why we collect your data as well as how we share and protect it when you interact with our platform. Do read this policy thoroughly before you proceed to make use of our website. We appreciate the significance of personal data and provision of services and are keen on securing clients privacy.
As a travel agent, we need to engage in making and managing bookings on your behalf depending on the services requested consequently, there is a need to attain, process, and share some personal information.
Personal and Contact Details : Such as your title, full name, contact details (address, telephone, and email address).
Travel-Related Information : Passport number, date of birth, and nationality, if required by the airline.
Payment Information : Card number, security number, expiration date, and cardholder name.
Travel Preferences : Frequent flyer numbers, car rental preferences, preferred hotels, and any number or interesting facts having to do with special diets or medical conditions that need to be taken into account when the trip is being planned.
User Information : Details, which you provide when filling in the forms on our website: e-mail address, how you heard about us, preferences regarding travelling, etc. – to notify you about the updates on the site.
Call Recordings : For quality control and staff training purposes, calls may be recorded.
Social Media Interactions : By interacting with social media features on our website, such as Facebook, Twitter, or Instagram, you will be bound by the privacy policies of those social media companies.
IP Address and Cookies : Our servers may record data about your device and network when you access our website, including your IP address.
Information generated when you make inquiries or bookings via phone, email, or our website.
Subscriptions to our marketing communications, such as newsletters.
Communications with our customer service team.
Participation in competitions or promotions.
In certain circumstances, we may collect personal information from third parties when a travel booking is made on your behalf. When making a booking on behalf of someone else you confirm that you have obtained their consent for us to collect, use, and disclose their information in accordance with this Privacy Policy.
Use of Your Personal Data and Lawful Basis
Contractual Obligations : We use your personal data to perform our duties as a travel agent. Without this information, we cannot complete your booking. Personal details, payment information, passport numbers, and travel preferences are used to complete bookings made on our site.
Legitimate Interest : We may use your data for direct marketing communications and related profiling to offer relevant products and services, including determining which products to offer. Your information may be used to provide you with travel confirmations, itinerary updates, manage your booking, and for customer service purposes. We may also send you targeted marketing materials, including special offers, new products, or competition details via email or text messages. You can opt out at any time.
Consent : With your explicit consent, we may collect and process your data for specific purposes, such as sending email newsletters or promotional offers.
Service Providers : Airlines, hotels, tour operators, transfer providers, and other entities that fulfill your travel reservations.
Authorized Individuals : Those making a booking on your behalf.
Third-Party Services : Third parties that support our operations such as credit card companies, business intelligence and fraud detection firms.
Legal Compliance : In order to comply with the requirements announced by applicable legislation or in fulfilment of legal requirements.
We also observe the retention period of personal data and discontinue from using it when it is no longer relevant for the intended purpose. With regards to contractual claims personal data is normally saved for up to six years. Documentation is kept in compliance with the legal and the regulatory provisions.
You have the following rights concerning your personal data:You have the following rights concerning your personal data:
Access : Direct to receive confirmation about whether we processing your data and to access to the data we hold.
Deletion : Ask for the erasure of your data where there is no justification for continued processing of the data.
Correction : Make requests to have modified information that has been classified as partially erroneous or incomplete.
Consent Withdrawal : Ask for the erasure of your consent for particular processing operations.
If you wish to exercise any of these rights then feel free to reach out to us at support@firstflightticket. com The above details are some of the information that you need to take with you to com with your request details. In this regard if you are not satisfied with the way we have processed your data you have the right to complain to the relevant authorities.
When you visit our website, use our mobile applications or engage with our communications our servers may record your device’s IP address and related data. We collect IP addresses to track and aggregate non-personal data such as device type browser used and geographic location to improve our services.
First Flight Tickets uses cookies and similar tracking technologies to enhance your user experience. Cookies are text files stored on your device that help us provide a more personalized experience. We may also use anonymized third-party web analytics services such as Google Analytics to analyze how visitors use our website and mobile apps.
We may update this Privacy Policy in the future. Significant changes will be communicated by email or by placing a prominent notice on our website.
If you have any questions about this Privacy Policy or inquiries related to travel planning and product purchases please contact us through the following methods:
General Inquiries : contact@firstflightticket.com
Travel Plans Information: contact@firstflightticket.com
Call:+1-888-632-0722
For queries regarding flight tickets, hotel bookings, holiday packages, cancellations, and refunds, you can reach our customer care team at our toll-free number: +1-888-632-0722.
If you have suggestions, appreciation, or feedback about our services and assistance, feel free to email us at: support@firstflightticket.com.
Address : 651 N Broad St, Suite 201, Middletown, 19709, United States
Telephone : +1-888-632-0722
+1-888-632-0722
